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How to Maintain Your Commercial Carpet

Regular carpet maintenance can enhance your indoor air quality and prevent your carpet's appearance from deteriorating prematurely. Because preventative maintenance is less expensive and more effective than infrequent restorative cleaning, we recommend that you: 
1. Vacuum and spot clean your carpet daily. 
2. Implement a preventive maintenance program. 
3. Use hot water extraction to restore heavily soiled carpet. 

1. Vacuum and spot clean your carpet daily

Accelerated carpet wear occurs when traffic grinds imbedded soil into the carpet fiber. You can extend your carpet's life by placing walk-off mats at exterior entrances, and vacuuming traffic areas thoroughly every day.
Only about 20% of carpet soil is soluble in water or solvent. You can remove much of the remaining 80% (fibers and particles) by vacuuming thoroughly every day, emphasizing heavy-soil areas like entrances (refer to the maintenance plan on the back for more guidance). Your vacuum should have a powered brush and strong suction. To ensure spots are removed promptly, give your daily cleaning staff a carpet first aid kit containing:

  • Dry cleaning solvent (e.g. perchlorethylene)

  • Detergent solution (a teaspoon of non-bleach powder in a cup of water)

  • Ammonia solution to neutralize acid stains (a tablespoon of ammonia in a cup of water)

  • Vinegar (of citric acid) solution to neutralize alkaline stains (1/3 white vinegar, 2/3 water)

  • White absorbent clothes or paper towels.

Spot Removal Guide

Really Express Yourself!

Perhaps you are ready to boldly express yourself with a floral, fleur-de-lis, or multicolored carpet that will enhance plaids, stripes, or solids furnishings. European, English, French Country, and Colonial are some of the descriptive words used for the beautiful combinations of patterned carpet used with patterned furnishings. 

Measurement: square yard / square foot comparison

To determine the approximate quantity of carpet you will need, multiply the length (feet) of the room by its width (feet) for the square footage. To obtain the square yardage, divide that figure by 9. Your retailer may figure the amount in square feet or square yards. Add 10 percent to account for room irregularities and pattern match. It is best to have your retailer or installer make final measurements to ensure that you purchase the correct amount. As professionals, they know how to include hallways and closets, match patterns, plan seam placement, work with room irregularities, and account for rooms with widths greater than 12 feet. (Most carpet is produced in 12- and 15-foot widths.) Dealers may sell by the square foot or the square yard. 

Quality Factors
The type of fiber used and the way the carpet is constructed determines the basic performance of the carpet. Quality can be enhanced by the way the fibers, or yarns, are twisted and heat set, and by the density of the tufts. Deep pile height that's densely tufted, has a luxurious feel; however, pile height is really a matter of personal choice and does not, in itself, denote durability. 

Performance Glossary

  • Density - refers to the amount of pile yarn in the carpet and the closeness of the tufts. The denser, the better.

  • Twist - the winding of the yarn around itself. A tighter twist provides enhanced durability.

  • Heat-setting - the process that sets the twist by heat or steam, enabling yarns to hold their twist overtime. Important in cut pile carpet. Most nylon, olefin and polyester cut pile carpets are heat-set.

  • Performance - Some manufacturers have a rating scale for choosing carpet for various traffic areas - high, moderate or low.


When it comes to durability, there is little difference between bulked continuous filament (BCF) or staple (spun) fibers. The difference lies in the length of the fibers in the yarn, with staple having shorter lengths, giving the yarn more bulk (sometimes described as being more like wool). 

When carpet is manufactured with staple fiber, there will be initial shedding of shorter fibers. It will soon stop, depending on the amount of foot traffic and frequency of vacuuming. Wool is a naturally staple fiber; nylon and polyester can be staple or continuous filament; and olefin (polypropylene) is usually BCF. 

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